Delivery Information

1) What are your delivery options and Prices?
 
There are a number of delivery prices and options available but prices and available options depend on delivery location and nature of good being delivered. For our current pricing and delivery options please click here.
 
2) Where does Pearl Chemist deliver?
 
We deliver internationally but there are certain countries that place restrictions on the types of products that may be delivered into them. If there is any problem, we will inform you if there are any problems. For further information about our delivery options check here: Delivery information.
 
3) How can I check the status of my order?
 
We will email you once we have received your order. The email will contain your order number, please quote this order number in all correspondence. Alternatively you can contact our customer services team with any query via email at Contact Us or call us.
 
We have partnered with Royal Mail and UPS to provide you with simple, straightforward delivery options that you can select at checkout.
 
Packaging
 
We understand the sensitive nature of your order therefore all your will be discreetly placed inside a plain Royal Mail delivery envelope, with only your name and address, a tracking number and a return address on the package.
 
All prescription orders are delivered FREE of charge within the UK. They will be dispatched using registered post and would require a signature at point of delivery. We will dispatch your prescription on the same receive the physical prescription.
 
Above charges is what you will pay regardless of how many items you order. We use both signed for and standard delivery depending on location, contents and the weight of your order. We aim to despatch the vast majority of our orders either on the same working day or the following working day from Monday to Saturday.
 
 
UK delivery information
 
•    Next day deliver in the UK
Order before 5:30pm Mon – Fri for next business day Parcel Force signed for delivery – £4.75
 
•    Standard Delivery
Most orders starts at £1.93. Delivery time scale is 1-5 days from dispatch. Typical delivery takes between 2-5 
working days.
 
•    Free Delivery
There is free delivery on all orders over £40 to the UK
Free Delivery on all NHS UK Prescription Orders
 
Europe delivery Information
 
•    Standard delivery charge is from £3.95.
 
•    Delivery charges to Europe will be shown at checkout and the cost is dependent on the weight, contents and destination of your order.
 
•    Typical delivery takes between 5-10 days from dispatch but in certain circumstance it may take 5-20 days.
 
Delivery Information - Rest of the World
 
•    Delivery Charge from £4.25
 
•    Delivery charges to countries outside of Europe will be shown at checkout and the price is dependent on the weight of your parcel and destination.
 
•    Delivery is usually 5-15 days from dispatch.
 
•    All prices shown online include VAT but it will be deducted where applicable. Certain weight and product restrictions may apply therefore check before your make your purchase.
 
We ship to following countries in Europe: Albania - Andorra - Armenia - Austria - Belarus - Belgium - Bosnia-Herzegovina - Bulgaria - Croatia - Czech Rep. - Denmark - Estonia - Finland - France - Georgia - Germany - Greece - Hungary - Ireland - Italy - Latvia - Liechtenstein - Lithuania - Luxembourg - Moldova - Monaco - Netherlands- Norway - Poland - Portugal - Romania - Russia - San Marino - Slovakia - Slovenia - Spain - Sweden – Switzerland
 
We ship to following in Africa: Nigeria, Ghana, South Africa, Kenya, Uganda and Equatorial Guinea.